The provincial government is launching 811 TeleCare service to make it easier for New Brunswick residents to get non-urgent health information. Effective today, residents can get toll-free access to the information by dialing 811.
TeleCare provides a range of health-related information, including advice and assistance on how best to get health-care services for specific needs. Services are provided through trained registered nurses and customer contact agents, depending on the type of information and assistance being sought.
This 24-hour, bilingual service improves access to primary health-care services, often outside regular office hours, by directing individuals to the right care at the right place
During the next several months the Department of Health will promote the use of the new 811 line through a variety of mediums, including the Internet, print, and electronic advertising. The existing 1-800 TeleCare line will remain active during this transition period.
New Brunswick joins Nova Scotia, British Columbia, Quebec and the Yukon as provinces which have made the switch to 811 for non-urgent health information.
