A new programme has been completed in partnership with Saint John airport to better enable taxi drivers to be tourism ambassadors for the city.36 cab drivers, dispatchers and managers have completed the first customised taxi driver customer service programme in the province.
The executive director of the Tourism Industry Association, Real Robichaud says taxi drivers can help make or break how visitors view Saint John because they can be the first people visitors talk to when they fly into the airport. That means they have to be able to answer questions about what there is to do and the best places to stay and eat at. Robichaud also says their cabs have to be clean as well.
It's estimated tourism spending by visitors in Saint John exceeded 246 million dollars in 2008 with the number of passengers flying into the airport increasing for three consecutive years.
